Privacy Policy

Last Updated: February 25, 2026

POM Therapy Collective (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website at pomtherapycollective.com (the “Site”). This Privacy Policy explains what information we collect when you visit our Site, how we use that information, and your rights regarding your data.

This Privacy Policy applies only to information collected through this website. It does not apply to information collected during the course of therapy services, which is governed by our HIPAA Notice of Privacy Practices.

Information We Collect

Information You Provide Voluntarily

When you contact us via email at sukhi@pomtherapycollective.com or call us at (224) 497-2893, you may voluntarily provide personal information such as your name, email address, phone number, and the content of your message. We use this information solely to respond to your inquiry.

Information Collected Automatically

Our Site currently does not use cookies, analytics software, or tracking pixels. We do not collect or store any information about your browsing behavior, IP address, or device characteristics through our own systems.

However, our web hosting infrastructure may automatically log basic server access information (such as IP addresses and request timestamps) as part of standard server operations. These logs are used solely for maintaining site security and performance.

Third-Party Services

Our Site uses the following third-party services that may collect limited data:

Google Fonts – Our Site loads typefaces from Google Fonts, a service provided by Google LLC. When you visit our Site, your browser makes a request to Google’s servers to load these fonts. This request may transmit your IP address and browser information to Google. Google’s privacy policy governs how Google handles this data. You can review Google’s privacy policy at https://policies.google.com/privacy.

Headway – When you click our booking link, you are directed to Headway (headway.co), a third-party platform we use for appointment scheduling and insurance billing. Once you leave our Site and enter the Headway platform, Headway’s own privacy policy governs the collection and use of your information. We encourage you to review Headway’s privacy policy before submitting any personal or health information through their platform.

How We Use Your Information

We use information collected through this Site for the following purposes:

• Responding to your inquiries and communications
• Maintaining the security and functionality of the Site
• Complying with legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your information for advertising or marketing purposes beyond responding to your direct inquiries.

Cookies and Tracking Technologies

As of the date of this policy, our Site does not use cookies, web beacons, pixel tags, or similar tracking technologies. If this changes in the future, we will update this Privacy Policy and provide appropriate notice.

Data Retention

Information you voluntarily provide to us (such as through email correspondence) is retained only as long as necessary to fulfill the purpose for which it was collected or as required by law. You may request deletion of your personal information at any time by contacting us.

Data Security

We take reasonable measures to protect the information collected through our Site. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

General Rights

You have the right to:

• Request information about the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Withdraw consent for data processing where consent was the basis for processing

Illinois Resident Rights

If you are a resident of Illinois, you may have additional rights under Illinois law, including rights under the Illinois Personal Information Protection Act (PIPA). Illinois law requires us to notify you in the event of a data breach involving your personal information.

California Resident Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by businesses and their service providers
• The right to opt out of the sale or sharing of personal information
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information

Because we do not sell personal information and collect minimal data through our Site, many of these provisions have limited applicability. However, we respect these rights in full. To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Links to Other Websites

Our Site contains links to third-party websites, including Headway for appointment booking. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights described above, please contact us:

POM Therapy Collective Sukhi Sandhu, MS, LCPC Email: sukhi@pomtherapycollective.com Phone: (224) 497-2893